gibson hotel management 865-539-0588 : P
865-539-0559 : F

hotel human resources

Gibson Hotel Management Inc.

409 Montbrook Lane
Knoxville, TN 37919
865-539-0588 : P
865-539-0559 : F


Gibson Hotel Management Inc.
Hotel Human Resource Services

GHMI's comprehensive hotel human resource services provide the expertise necessary to operate efficiently in our industry. We partner with our associates, hotel operators and owners to ensure the talent of our associates is nurtured and cultivated while ensuring that all federal, state and local employment laws and guidelines are in compliance. At GHMI, we offer our partners the confidence that these critical elements of our business are managed with tact, efficiency and the professionalism needed.

Our Corporate Director of Human Resources works in conjunction with legal and operational teams to minimize exposure while maximizing cost control's in worker's compensation and unemployment as well as other related expenses. Our compensation and benefit options are tailored to fit each particular application and our package(s) are both competitive and affordable. Support and guidance are always readily available to our property managers, as well as the associates supporting each property. Listed below are several key Human Resource elements GHMI offers its partners:

  • Policy development
  • Employee relations
  • Recruitment and retention
  • Compensation and benefits administration
  • Training and development
  • Interviewing techniques and hiring best practices
  • Leadership development
  • Assistance with legal issues or complaints
  • Compliance with ADA, FMLA, OSHA, EEOC, Workers Compensation and Unemployment Insurance
  • Internal HR Audits
  • GHMI Employee Handbook development and updates


Melissa Poma, PHR, Corporate Director of Human Resources



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